Frequently Asked Questions
Everything you need to know about your R.A.D® performance gear.
How do I know which size to order for R.A.D® footwear?
Our footwear generally fits true to size. However, for high-intensity training, we recommend checking our specific size guide for measurements. If you are between sizes, we suggest sizing up for a more comfortable fit during lateral movements.
What is your return policy for performance apparel?
We offer a 30-day return window for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, socks and certain base layers must be unopened to qualify for a return.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear sooner for an upcoming competition or event.
Does R.A.D® ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
How should I care for my R.A.D® training shoes?
To maintain the integrity of the materials, we recommend hand cleaning with a damp cloth and mild detergent. Avoid machine washing or tumble drying, as high heat can damage the technical adhesives and cushioning.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for eligible regions.